PCKEY CALLOUT LIMITED

PRIVACY POLICY

Overview

This page discloses the privacy policy of PCKEY CALLOUT. PCKEY CALLOUT takes your privacy seriously, and would like you to know the kind of information we obtain from you, how we collect it, use it, share it, maintain it and ways you can control its use.

How the personal information is collected?

PCKEY CALLOUT may collect customer’s information in a variety of ways like: when users visit our site, during a repair visit, when filling out a form, and in connection with other activities, services or features we make available on our website. Information is also collected from customers who register at PCKEY CALLOUT’s site. Users may be asked for, as appropriate, name, email address, mailing address, contact address, phone number, credit card information, and they will only be collected from users who voluntarily submit such information to us. Users can always refuse to supply personally information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may gather non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the type of computer and technical information about user’s means of connection to our website, such as the operating system and the Internet service provider utilized and other similar information.

Non-personal identification information

We may gather non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the type of computer and technical information about user’s means of connection to our website, such as the operating system and the Internet service provider utilized and other similar information.

What personally information is collected?

In order to provide you with superior services for any computer-related problems regardless of make, model or operating system of your device which we believe will be of interest to you, and to administer our business, PCKEY CALLOUT may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), contact address, billing addresses, company name (if applicable), email address, phone/fax number (if applicable), payment type (VISA, MasterCard, etc.), and other information you would provide voluntarily.

Using the collected information

PCKEYCALLOUT may use the personal information collected to provide superior services in the following areas:

  • Administer this website
  • Personalize the website for you
  • Send periodic emails
  • Improve customer service
  • Enable your access to and use of the website services
  • Respond to your customer service inquiries or requests
  • Send to you receipts
  • To process payments or
  • Use it for other general business purposes to further enhance our business relationship with you

Sharing your personal information

PCKEY CALLOUT does not sell, trade, or rent user’s information to others, although we may share general aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Whenever PCKEY CALLOUT discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures logically necessary for the purposes identified elsewhere above, PCKEY CALLOUT may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Third party

PCKEY CALLOUT complies with the Data Protection Act and does not sell or give out any of your personal information to third parties.

We may provide your name, address, and email address to reputable organizations that help us fulfil services to you on our behalf. For example, we may use such third party service providers to authorise credit card transactions, schedule, and perform product installations, administer service programs, help us maintain records, analyse sales data, augment and improve the accuracy of our customer database, and distribute postal and email communications to you with our offers or important information on our behalf. None of these third party service providers are authorised to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.

Other websites

This website contains links to other websites. PCKEY CALLOUT is not responsible for the privacy policies or practices of any third party.

Securing your data

Our Website has strict security measures in place to prevent the loss, misuse, and alteration of your personal information under our control. It uses the SSL certificates (Secure Sockets Layer – which is currently the best security standard for secure websites). SSL keeps your name, address, credit card details and any other sensitive information securely encrypted between you and our website, so that the information is not readable by anyone from the outside.

Payment

PCKEY CALLOUT is fully compliant with PCI credit and debit card security regulations. We use the official Visa and MasterCard as our secure payment partners so your transactions are safe and secure

Do we use cookies?

We use cookies to help us remember, understand and save your preferences for future visits. In addition, to compile aggregate data about our website’s traffic and site interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Unsubscribe

If you no longer wish to be contacted regarding promotions, new product and newsletters and how to make the most of the latest technology, click here to unsubscribe.

Updating this privacy policy

PCKEY CALLOUT may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Your acceptance of these terms

By using this website, you signify your acceptance of this policy. If not, do not use this site. Your continued use of the site following the posting of changes to this policy will be considered your acceptance of those changes.

Contact PCKEY CALLOUT

If you have any questions about this privacy policy or PCKEY CALLOUT’s treatment of your personal information, please write:

» by email to: info@pckey-callout.co.uk or

» by post to:

Office 9
6 Hallfield Road
Bradford, BD1 3RQ
United Kingdom