Find your question below or submit your inquiry using the submission form below.
What types of devices do you repair?
We repair all major brands of laptops, desktops (PCs), Apple Macs, and even game consoles (e.g. PS5). We handle hardware & software issues.
How do you charge, is it a fixed price or based on hours?
For known common repairs we use a fixed price. For more complex or unknown issues, we may charge a rate after diagnosing of parts and labour.
Can you build or upgrade my computer?
Absolutely, we design and build custom PCs, and we also upgrade existing systems (e.g. RAM, SSD, GPU) to boost performance.
Do you do data recovery or backup?
Yes, for files lost due to deletion, drive failure, or malware, we can attempt recovery. We also assist with setting up reliable backup solutions to prevent future losses.
Do you remove viruses and malware from computers?
Yes, we clean and remove all types of viruses, spyware, ransomware, and malware. We also install security updates and antivirus protection to keep your system safe in the future.
Do you offer on-site / call-out repair services?
Yes, we provide a call-out (home / business visit) repair service in Bradford, so our technician comes to you.
What is your turnaround time?
Many repairs are completed on the same day, especially for common faults. More complicated repairs might take longer depending on parts availability.
What do I do if my computer won’t boot or has a blue/black screen?
We offer diagnostics to pinpoint the issue (e.g. hardware failure, corrupted OS), and we repair or reinstall necessary components. Bring it in or request a call-out.
What payment methods do you accept?
We accept cash, card payments, and can provide a detailed invoice. (You’ll see costs clearly before we begin work.)
How do I get a quote or schedule a repair?
Contact us via phone / WhatsApp (07768 770600), email ([email protected]), or use the contact form on our website. We’ll ask for your postcode and a brief description of the problem to give you a no obligations estimate.
What Should I Do If I Have an Urgent Issue?
If you’re facing an urgent issue, contact us right away. We offer emergency services and will prioritise your request to provide prompt assistance.
Is There a Warranty on Your Repairs?
Yes, we offer a warranty on hardware repairs and the parts used. This warranty covers any issues that may arise after the repair, giving you peace of mind and confidence in our service quality. The …
What Are Your Repair Service Charges?
Our charges vary based on the type of repair. After diagnosing the issue, we’ll provide a clear, upfront quote with no hidden fees.
How Quickly Can You Repair My Computer?
The repair time depends on the nature of the issue. We strive to diagnose the problem quickly and provide an estimated repair timeframe. In most cases, we can complete the repair on the same day.
Do you offer online remote support?
Yes, we provide remote support services through our online computer experts. Many issues can be resolved over the phone. If remote support isn’t sufficient, we’ll dispatch an engineer to your location within a few hours.
How do I book an engineer?
We operate locally, 24/7. Our PC expert can visit at a time, date, and location that suits you. Call us at 07768770600 or email us at [email protected] to schedule a same-day visit.
Can I have my PC repaired at home or office in Bradford and surrounding areas?
Absolutely! Our expert will visit your home or office equipped with all the necessary software and components to repair your Computer, Laptop, or MacBook on-site, right in front of you.
How does this service work?
Our engineer will visit your home or office anywhere in Bradford to repair your device or you can visit our store. Simply give us a call to book an engineer visit, and we’ll provide same-day …
