FAQs

- PCKEY CALLOUT -

Frequently Asked Questions

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We repair all major brands of laptops, desktops (PCs), Apple Macs, and even game consoles (e.g. PS5). We handle hardware & software issues.
For known common repairs we use a fixed price. For more complex or unknown issues, we may charge a rate after diagnosing of parts and labour.
Absolutely, we design and build custom PCs, and we also upgrade existing systems (e.g. RAM, SSD, GPU) to boost performance.
Yes, for files lost due to deletion, drive failure, or malware, we can attempt recovery. We also assist with setting up reliable backup solutions to prevent future losses.
Yes, we clean and remove all types of viruses, spyware, ransomware, and malware. We also install security updates and antivirus protection to keep your system safe in the future.
Many repairs are completed on the same day, especially for common faults. More complicated repairs might take longer depending on parts availability.
We repair all major brands of laptops, desktops (PCs), Apple Macs, and even game consoles (e.g. PS5). We handle hardware & software issues.
We offer diagnostics to pinpoint the issue (e.g. hardware failure, corrupted OS), and we repair or reinstall necessary components. Bring it in or request a call-out.
We accept cash, card payments, and can provide a detailed invoice. (You’ll see costs clearly before we begin work.)
Contact us via phone / WhatsApp (07768 770600), email ([email protected]), or use the contact form on our website. We’ll ask for your postcode and a brief description of the problem to give you a no obligations estimate.

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Free Call: 0800 2707 275
Mobile/WhatsApp: 0776 8770 600